The Best Business Process Outsourcing (BPO) Call Center and Writing Service Provider
We provide unrivaled BPO call center services. In addition, we offer online writing services. Our writing team is comprised of professional writers who create original content. They follow strict guidelines to produce high-quality papers.
Who We Are
Sharks Web Services Limited is a BPO call center service provider and an online writing company that provides writing services to clients around the globe. Whether you need a website content article, CV/resume, report, presentation, or any other form of customized writing, Sharks Web Services Limited is here to satisfy your needs.
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BPO Call Center Services
Are you tired of dealing with the hustle and bustle of managing an in-house call center? Are you looking for a cost-effective solution that can help you improve customer service and boost your bottom line? Look no further than our BPO call center!
At Sharks Web Services Limited, we specialize in providing top-notch customer service and support to businesses of all sizes. Our team of skilled and experienced agents is trained to handle a wide variety of calls, from simple inquiries to complex technical issues related to sales, customer service, technical support, order processing, and more.
One of the most significant advantages of outsourcing your call center needs to us is cost savings. By outsourcing your call center to us, you can eliminate the need to invest in expensive equipment and software and the costs associated with hiring, training, and managing your in-house staff. Additionally, our call center is open 24/7, so you can provide your customers with round-the-clock support without paying for extra staff or overtime.
Another major benefit of working with our call center is its flexibility. Whether you need a few agents to handle a small volume of calls or a large team to handle a high volume, we can scale our services to meet your needs. Additionally, our agents are fluent in written and spoken English.
Moreover, our BPO call center is equipped with state-of-the-art technology, including advanced call routing and a robust reporting and analytics system that enables you to track your call center’s performance, including metrics such as call volume, call duration, and customer satisfaction. This data can help you identify patterns and trends that can help you make informed business decisions.
We also understand the importance of security and privacy, which is why we have strict policies to protect your customers’ personal information. Our agents are also trained to handle sensitive data with the highest level of confidentiality.
By outsourcing your call center needs to us, you can focus on growing your business while we handle the rest. Contact us today to learn more about how we can help you take your business to the next level!
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Professional Writing
If you are looking for professional writing services, Sharks Web Services Limited is here for you. Have a technical documentation that needs to be written, but you just do not know how to write it, or you simply do not have the time to write it? Rest easy, and let our technical documentation writers help you. Want an impactful speech that will resonate with your listeners, but you do not even know how to begin writing one? Our speech writers are eager to help. Do you have written content that looks injured, with grammar and structural mistakes all over it? Our editors and proofreaders are on standby to offer first aid to the content. We also offer promotional (marketing) writing, CV/resume writing, and many other forms of professional writing services.
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Content Writing
Have a website that needs content? Our content writing services are unrivalled. Looking to add an extra article from a third party to your blog? Our blog article writers are more than willing to help. Is the content on your social media pages too thin? Our social media experts will help spruce up your social media pages with additional, high-quality content. We have attentive writers with knowledge in diverse fields. They will listen to your needs, articulate them, and produce quality content that suits your needs. Our content is not only geared towards higher ranking on search engines, but it is also written to achieve high conversion rates.
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Why Us
With years of experience in call center operations and customized writing, Sharks Web Services Limited offers numerous advantages, such as:
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A cost-effective, scalable, flexible, secure, and confidential BPO call center with excellent customer service and advanced, modern technology
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Impeccable grammar
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Compliance to instructions
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Proficient & experienced writers
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Excellent customer support
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Fair and honest pricing
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Zero plagiarism
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Unlimited revisions
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Customer confidentiality
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Moneyback guarantee policies
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Punctuality
Our Goal and Principles
Our goal is to become a standard of quality, accountability, and reliability in the BPO call center and writing industries. Recognizing that technology continues to evolve, we are always ready to introduce new innovations to enhance the quality of our call center and writing services.
Our goal is to become a standard of quality, accountability, and reliability in the BPO call center and writing industries. Recognizing that technology continues to evolve, we are always ready to introduce new innovations to enhance the quality of our call center and writing services.
Fair Pricing
To ensure that customers get value for their money and writers are sufficiently compensated for their hard work.
High-Quality Writing
To (a) deliver high-quality, properly-formatted papers with great content, impeccable grammar, and zero plagiarism; (b) follow customer instructions to the letter; and (c) deliver papers within allotted deadlines.
Authenticity
To establish long-term, trustworthy relationships with businesses that outsource call center services from us, writers, and writing clients and to become a reliable partner in the call center and online writing industries.
What Our Customers Say
Our success is defined by how satisfied our customers are. Read their reviews and learn how we are helping them.
Our success is defined by how satisfied our customers are. Read their reviews and learn how we are helping them.
Sharks Web Services has helped me improve my writing to a higher standard. Their customer service is top class and their writers are helpful and get the job done quickly. Would recommend to anyone.
They deliver on time, and are available as needed to answer questions. They are always courteous and professional. I am very happy with the service, and look forward to working in the near future with them.
I have been using their services for a while now. If a paper is accurately needed they are best. They will imitate the values and integrity of the company . I love their writers, my first choice always!
If you need someone to handle your stressful customers so you can concentrate on growing your business while still ensuring that the customers are happy and satisfied, choose Sharks Web Services LTD. These guys have saved my business!